Description Personalisation balloons: Provide us with the words you would like to include on the balloon, preferred cartoon theme, and select the appropriate occasion. An example is provided below. Occasion: Baby Shower Boy Theme: Mickey Theme Wordings on Balloon: Welcome Baby Ben Tassels are not included. However, they can be purchased at the “Balloon Accessories” page. Design specially made for you: We will design the balloon to suit the event/occasion but there will be no mock-ups included. Does not include detailed/intricate pictures or cartoon characters due to space constraints. Only simple embellishments or small simple pictures. Mock-up: As there are no mockups, you can order a day before the event or order before 1 PM for same-day delivery or self-collection. For delivery or self-collection timeslots 5 PM – 6 PM onwards Subjected to availability, please contact us at 9838 6997 before making payment Should you need a mock-up, please order 3 days in advance and note that there’ll be an additional cost of $5. We will only accept one minor change after artwork has been sent. If you like a specific design from our portfolio and would like us to use the same design, please let us know in advance so that we will not come up with the new design. Please note: This item will be personalised exactly as you have written so please double check spelling, punctuation and use of capital letters. Personalised products cannot be returned or refunded. Due to the font type used please do not use all capitals in your personalised name, or the personalisation will be very difficult to read. JoyAvenue strongly do not recommend collection or delivery more than 2 hours from time of celebration due to limited balloon lifespans*. We will not be liable should you decide to do so. There will be no refunds, replacements or exchanges.* – Please refer to the “Care Instructions” on this page for balloon lifespans and ways to ensure stated lifespans.
